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Welcome to Frequently Asked Questions. We created this page to help answer the most common questions visitors may have about our Web site.
Q: What is MP3?
A: MP3 (short for MPEG 1, Audio Layer 3) is an audio revolution making music downloadable on the internet. With the MP3 digital standard file format a normally large audio file is compressed to a much smaller size which makes it possible to download near-CD quality music from the web.
Q: How can I listen to the MP3 free songs?
A: Select a tune from the free music link. You will be prompted to Open or Save the file. To listen, select Open and this will open your media player (i.e. iTunes, Music Match, Windows Media Player, etc.) and play the song automatically. For free download, play the song in your media player, and select the option to Save the MP3 file to your music folder. See Windows Media Player example below:
Q: Are your MP3s available for legal download?
A: Yes. All of our MP3 tunes are legal for Canadian residents.
Q: Can I download the sample song?
A: Yes. Visit our Featured Artist or Free Tunes pages. Simply right click on the music link & follow these tips:
- If using Internet Explorer, select ‘Save Target As...’
- If using Netscape, select ‘Save Link As...’
- If using Mac, select ‘Download Link to Disk’
Or follow the instructions appearing on our Free Tunes page
You will need to determine the location to save your file on your computer (i.e desktop or My Music folder). The quality MP3 files will be yours to listen on your computer, burn to CD or upload to your portable MP3 player (ie IPOD). Enjoy!
Q: Is there a limit to the amount of free songs I can download?
A: No, consider it our gift to you! We want to give you a sample of the variety and quality MP3s available to purchase.
Q: What disk space is required for downloadng an MP3 song
A: One minute of music uses approximately 1.5 MB on your computer
Q: Can I get a virus from downloading an MP3 file?
A: Unlike most peer to peer sites, our music files are stored on a firewalled server to prevent unauthorized access and are protected by the latest anti-virus software.
Q: How can I purchase more quality MP3 music?
A: Visit our secure store: Shopping at tuneresource.com. You will be directed to PayPal.com and can choose to pay by Visa, Master Card, American Express or your Pay Pal accont. You can browse our catalogue and purchase quality MP3 packages at an affordable price. All of our packages are in convenient ZIP format to save you time downloading.
Q: How do I know my credit card is safe? I have never purchased anything on the Internet?
A: PayPal has quickly become a global leader in online payment solutions with 71 million account members worldwide. Available in 45 countries around the world, buyers and sellers on eBay, online retailers, online businesses, as well as traditional offline businesses are transacting with PayPal.
Q: I am interested in purchasing a music package. How do I pay for it and get the music files?
A: Follow these instructions to learn how to purchase & download our music packages:
- Find music package to purchase. Select Add To Cart. You can purchase more than one music package at a time. Each music package will be added to your Shopping Cart.
- Once you are ready to pay for the packages, select Check Out. A check out summary page will confirm everything in your shopping chart. You can add or remove packages before paying for the items.
- Once you confirm the items in your cart, you will be direct to PayPal.com to complete the financial transaction.
- If you have a PayPal account, log in. Important: You do not need to have a PayPal account to purchase our music packages. We accept Visa, Mastercard and American Express.
- Select the Secure Checkout option. Follow the instructions to pay for your items. Once payment has been received, you will have an option to
 .
- By selecting Return to Merchant, you will be directed back to tuneresource.com to ‘download your products here’ (see sample below)
- Click on the file name (i.e. Charley Patton - The Rest) which will open a dialogue box to prompt you to Save the Zip file to your computer.
- You will have 7 days and 3 opportunities to download the file. Just log in to your tuneresource.com account and visit My Account to get access to these files.
Q: What's the download time for a piece of music?
A: The download time is determined by the speed your Internet connection. Using a 56.6 modem, a 3 minute tune takes about 7 minutes to download, however a 28.8 modem should take twice as long.
Q: What if I have problems downloading the file?
A: You will have a few chances to download the file(s) within a 7 day period. If you exhaust all opportunities, please contact us at sales@tuneresource.com.
Q: I purchased several music packages at once but only had the time to download one of the packages. How can I get access to the music links I purchased yesterday to finish downloading my remaining files?
A: In order to purchase music files, you had to create an account on tuneresource.com. You can see all of your purchase history and any remaining downloads by going to My Account. Just log in using your email address and password.
Q: I’ve just purchased and downloaded a music package but can’t seem to open the file. What do I need to do?
A: You need to have zip software to open or extract the music files. For Windows users visit Winzip.com or for Mac users vist Stuffit.com to download a free trial version of zip software. Or visit Tucows.com to choose from a variety of zip software. Once you’ve downloaded your zip software, follow the simple instructions to unzip the folder and play your tunes.
Q: Why are the packages saved in zip format?
A: The average music package is 35 songs or 90 MB. We want to ensure you get your music in a quick and convenient format.
Q: Some MP3s sound like an old record or vinyl. Is there something wrong the MP3 file?
A: For some MP3s songs, the listener should be aware that minor imperfections (ie surface noise, distortion) are due to the recording equipment and techniques of that time. This should be viewed as a minor consequence in light of the considerable musical and historical importance of these tunes.
If you find that your question is not answered on this page, please email us sales@tuneresource.com.
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